Returns Policy and Procedure

If you are not completely satisfied with your purchase you may return it to SquirrelUp for a full refund. All returns must be posted within 21 days of the purchase date. All returned items must be complete and undamaged.

How to return an order

To return an item please email david@squirrelup.uk to notify us that you’re returning your order and to confirm the details of your original order. SquirrelUp will email you a shipping label you can use to return your order. Place the item securely in its original packaging and drop off the package at your local Evri ParcelShop. You can find your local ParcelShop here.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return. 

If you have any questions concerning our return policy, please contact david@squirrelup.uk .